“Hi, I’m Justin. I’m the CEO of a Software as a Service firm. Most of our clients are Fortune 500 firms so we wanted a clear, concise, professional looking explainer video.
We had a very good experience with Promoshin; I’m happy to endorse them.
One thing I’d add to what the other endorsements probably already said is that if you seek good customer service or experience good customer service, it’s relatively easy to appreciate it and see what it for what it is, but if you’re trying to find a company that has really exceptional customer service you really need to see how they interact with difficult clients.
I would characterize myself as a relatively difficult client in the explainer video creation business that we’ve just kind of gone through and that’s just simply because I got busy, took too long to get back to Promoshin and some of the feedback we had was unusually persnickety high-maintenance kinds of stuff and I’m happy to report that even though I am a very strict grader in terms of customer service, I really was very impressed with how Promoshin handled all of our high maintenance requests and feedback.
The whole process went very smoothly and the outcome was excellent as well. It couldn’t have been more professional through the whole process.”