Client Video Archives - Promoshin

William Tu of KD Panels | Taipei City, TW


Hello, I’m William Tu, I’m the International Sales Manager at KD Panels in Taiwan.  So today, I’m gonna be explaining a little bit more on why I chose Promoshin and also talk a little bit more on my experience working with Promoshin. 

It all started when we needed to make an explainer video for a new product we launched. The first step, of course, was going online and looking for different options. We had a few professional companies that did animated videos and also we had Fiverr as an option. As you probably know, Fiverr is an online platform where freelancers can post service, and of course, they are meant to be cost-effective. Having no experience at all, we decided to go with the cheaper option which was Fiverr, and once we hired our freelancer, that’s when things started to go wrong. Basically, working with our freelancer, communication as hard, the quality was poor, and in the end, we spent some money on something that we couldn’t even use.

That brought us back to the internet and searching for professional options. That’s when Promoshin came in and having contact with a few companies, Promoshin was actually the only company that can give me an instant quote followed by a web conference. Receiving a quote, of course, you have a lot of questions and these were answered in our web conference. During our web conference, Ben was really helpful, he provided some professional advice and also shared some experience working with other clients. This was very helpful for us and that’s when we decided to use Promoshin as our video producer or animation producer. That’s the first step. 

How is working with Promoshin? I think, with Promoshin, it’s three words: expertise, user friendly, and good service. Basically, they could share some examples on what their previous clients did for our reference and also it was very user friendly because they gave clear instructions on how to make corrections or make modifications and of course their service, me being in Asia and them being in North America, there is a time difference but basically communication was very thorough and they were very understanding. I think Promoshin has the best value in the market right now. Will recommend Promoshin? Yes, definitely and I already forwarded their information to my clients and other suppliers and we are also planning on doing a second video for the future. 

So, in conclusion, if you are looking for a supplier that can give you good quality, good service, and basically you are looking for the best value, I think Promoshin is the way to go. Thank you.   

Larry Gurreri of | New York, NY

Hi, my name is Larry Gurreri, I’m the CEO and founder of a marketing agency in New York called Sosemo. We recently hired Promoshin to develop our second explainer video. We chose Promoshin, of course, because it was our second video and we had a good experience the first time around.

What I did find from our research of shopping around was that other explainer video providers really didn’t have the same quality graphics I’ve found with Promoshin, which is why I hired them a second time.

With regards to expectations, I was expecting a lengthy process. We did a bit of back and forth with our account manager, but this time around we got it done fairly quickly with pretty limited revisions.

In terms with my concerns or fears before hiring Promoshin, the biggest issue was just being able to communicate our requirements to the account manager, and this time around that went very well and we completed the video in pretty short amount of time, so I was very pleased with that.

And what I found as a result of hiring Promoshin was just the unlimited revisions is pretty spectacular, regardless you’ll get what you envisioned which I think is pretty rare when it comes to business services.

In terms of the top benefits or features that I liked about working with Promoshin it’s really just the unlimited revisions not too many other shops out there offer that, so I feel that you’re pretty much guaranteed you’re going to get a product that you’re happy with. I also did like the variety of voice actors as well, so that was pretty nice.

I absolutely would recommend Promoshin, you know, quality service, and they don’t stop until you’re happy with the final product, so I think that’s pretty rare. And in terms of recommending an explainer video to someone who hasn’t had one before, I would recommend Promoshin, and just what I would say there is a good bit of work that needs to be completed to map out your vision and communicate that to the designer, and what’s great about Promoshin is that they do unlimited revisions, so regardless of how good or bad you are with communicating your vision, you’re going to get a final product that you’re happy with. Thank you very much, take care, bye.

Steve Burke of Always Open Commerce | Altamonte Springs, FL

Hey what’s up my name is Steve Burke and I worked with Promoshin for an explainer video for my company Always Open Commerce, and I just want to say that the process from start to finish was fantastic.

They allow for unlimited edits just like this which was the key. When I got the first script I was a little skeptical because it wasn’t what I wanted, but at the end of the day you have to make it your own. You can’t expect another company to know just exactly what you do right off the bat. That’s the reason pretty much why everyone is making an explainer video. Same thing when I got the first slides, I was like ‘this isn’t what I wanted’ but I was able to edit it and then they got it exactly the way I wanted and I’m a 100% happy customer and I’ve been sending my video to everyone I know and we’re blasting it off everywhere and I’m really pleased with the entire process.

So if you’re looking for an explainer video company, I would recommend Promoshin 100 times out of a hundred. So, thanks for the time.

Brady Mann of | Piedmont, OK


“Hi, my name is Brady. I am a business owner and have recently used Promoshin for a couple of videos. In fact, I have two different businesses and they have done such an amazing job that I wanted to send this recommendation video just telling you to go for it. They have done an amazing job.

I was a little hesitant at first and the main reason is, I’d got some quotes on doing an explainer video, and those quotes ranged from anywhere from $10,000 to even $25,000 to get, and we’re talking like a minute and a half to two and a half minute video that explains what our business is doing, but I got in touch with Ben and Mark, their marketing team. They have been super supportive! I’m talking incredible customer service. If you need them they’ll talk to you, and they’re there for you.

But what’s amazing is the quality of their work. They get it done exactly how you want it. If you need anything adjusted, they adjust it, and they keep working with you until they get it right. So they don’t just leave you out to dry and you kind of get a video that you kind of like. No, you’re going to like it, and the quality of the work is amazing.

Guys, listen – I highly recommend using Promoshin. One of the best parts is, instead of paying $10,000 – $25,000, I paid $1400 or $1500 for the video. The beautiful thing is that everybody I’ve shown the video to – it brings us a level of professionalism to your company to where people go, “Wow, this is the real deal.” In fact, one guy, he said: “Is this a huge company you’re working for?” He thought that I was working for a large company. I said, “No, that’s a company we just started from the ground floor.” We had just started the company, and he thought it was a major organization because of the quality of work that Ben, Mark and their team have done for us.

So guys, use Promoshin. Trust them. They won’t treat you wrong. They do a heck of a job, and I would highly recommend them to anybody.”

James Mason of | Australia


“Hi, my name is James Mason from MindShop. It’s been great working with Promoshin over the past month on an explainer video project that we had them create for us.

Certainly lots of options out there when we searched on the internet. I’ve researched about four or five different providers, and looking at Promoshin, it was certainly one of those that I think gave the most transparency to the process, delivered from [what could I tell from the testimonials], on what they say they would do…and just quick in the communication.

I probably didn’t have high hopes getting into this process on the quality that would be received but that was certainly more than exceeded when we went ahead with Promoshin and had them create our video for us. I guess one of the probably biggest benefits I found in working with Promoshin for our explainer video is (as I said earlier) – just the promptness in replies, the openness to adapt and just deliver the outcome that we’re looking for our particular video.

I even loved the initial sales process where it was just prompt. A quick meeting was booked with a 15 minute slot with Ben, had a quick discussion about what we’re looking for. He relieved any fears I had about the process and we were straight into it.

It was terrific. So, the quality has been terrific. We are able to pick our own voiceover and background music, and I can’t recommend Promoshin high enough. Because again, they seem out of all the providers out there – to be the one that can actually deliver on what they say again they deliver for a cost effective investment that we made.

So again, look around at all the options, but I think you’ll find from looking at all the testimonial videos and the examples on the Promoshin site of Promoshin, they are certainly one of the better providers out there, and I highly recommend them from our perspective on delivering what they say they can.”

Taylor Wilson of | Charleston, SC

“Hello, my name is Taylor Wilson. I am a Product Manager and a Talent Acquisition Strategist at Job Market Maker.

We recently used Promoshin to create an explainer video for our product and it was a fantastic experience. We chose Promoshin because they offered a diverse portfolio, along with the most competitive prices out there for companies creating explainer videos.

What we found out from our research shopping around is that a lot of other companies put conditions on the contracts and limited amount of revisions, a stringent timeline with minimal time for revisions. However with Promoshin we found that they were extremely receptive to all of our edits and the process. So in each stage of the process, we made several edits, several revisions – and Promoshin was extremely responsive to that, and they helped us work through each of our problems at each stage.

Our expectations going into this was to have great communication back and forth as well as creative inputs from their side and they provided that and they were fantastic on the turnaround time with the iterations. Some of the concerns or fears that we had before we found Promoshin while we were looking at other companies, was that we weren’t going to get the product that we truly wanted and that we weren’t going to do anything about it.

However, once we spoke to the Promoshin team and found out how detail-oriented they are with each step of the process, so you make changes to the script and you don’t move on from that stage until you’ve finalized it and you’re 100% happy with it. Same with the illustrations and the animations.

So it was a very iterative continuing process. Some of the top benefits that we liked that came from working with Promoshin was a Project Manager. They hold your hand through every step of the process and make sure that everything is exactly as you want it, and again, you do not move on until you are completely happy.

As a result of hiring Promoshin, we were able to meet our deadline which came up rapidly. We started this process five weeks ago, and we told them that we had a hard deadline and we were able to meet it with some time to spare.

I would absolutely recommend Promoshin to another company looking to create an explainer video because they take the time to make sure they’re crafting exactly the message that you want to put out and broadcast. I would recommend somebody who’s  looking to create an explainer video and doesn’t know what company to choose to at least strongly consider Promoshin – a) because of their extremely competitive prices, b) because of their fantastic customer service and, c) because of their quality and creative control. Thank you.”

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